TERMS & conditions
Terms of Service:
Orders for delivery to the UK are sent by a variety of services and we aim to achieve a delivery to the customer within 48 hours of despatch. Orders for delivery to other countries are sent by air mail and can normally be expected to arrive within 7 days.
There may be local duty and/or taxes payable on goods delivered outside the UK, David Gill Gallery is not responsible for paying these charges.
We hope that you are happy with your purchase, however if you are not, please return it to us in its original condition within 28 days of receipt and we will be happy to exchange it or give you a refund.
Return postage charges are non-refundable unless your order was faulty or incorrect. International customs duties and sales taxes are not refunded for shipments outside the EU. If you are returning anything to us from outside the EU you must complete a customs declaration correctly indicating that the package contains “returned goods” or similar. We will not pay customs duty in order to receive back the returned item(s).
Any refunds granted will be credited to the Debit or Credit Card used at the time of order processing. Once we receive the item(s), we will issue a refund or replacement(s), whichever is requested and depending upon availability.
Please note that when returning an item, the parcel is your responsibility until it reaches us. We recommend that you ask your Post Office for a proof of posting (available free of charge). This guarantee does not affect your statutory rights.
If you would like further information regarding the products or delivery options, please telephone the gallery on +44 (0) 20 3195 6600.
We respect the privacy of all our customers and website users and take great care with the information we obtain. By using this website you consent to us collecting and using personal information about you in accordance with the terms set out herein. We may also use customer data and order data to undertake statistical analysis for internal use. Your personal information will not be passed on to third parties
We take the security of all your personal information seriously. However, Internet transmissions are never completely private or secure. As this website may contain links to other websites we recommend that you check the privacy and security policies and procedures of all such other websites you visit. You understand that any message or information you send to this website may be read or intercepted by others unless there is a special notice that a particular message is encrypted.
A cookie is a small amount of data (which often includes a unique identifier) that is sent to a user's computer or mobile phone from a website and is stored on the hard drive of a device. Each website can send its own cookie to your browser if your browser's preferences allow it. Many websites do this whenever a user visits their website in order to report on website traffic. Your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites.
We reserve the right to alter amend add to or remove all or any part of this Policy Statement at any time without notice and any changes to this Policy Statement or any other terms shown on our website apply with immediate effect of being published. By continuing to use this website after any changes are displayed you indicate your acceptance of those changes.
E-mail newsletter sign up and preferences
If you sign up to receive David Gill Gallery newsletters your personal data will be added to the marketing database maintained by David Gill Gallery. As a subscriber, you will receive newsletters and details of exhibitions, events and activities at the gallery. We provide you with the ability to control whether or not to receive e-mail newsletters. We take your privacy seriously and will not share your personal data with third parties.